Glastonbury, CT NMLS# 2386314

Kelly (and the Total Mortgage team) made the loan/mortgage process seamless and stress free. She made herself available no matter what, not only answering questions, but also providing advice and recommendations throughout. It felt like a white-glove concierge service working with Kelly. She didn’t stop until we were completely satisfied and after closing she was right there checking in to make sure everything was clear. I wouldn’t recommend anyone else! Thanks so much, Kelly!

Kelly was flexible with our schedules and helped us with last minute requests as we put offers on multiple homes during our search.

Kelly proivded all queries I had. as offer Deadline falled under the same day of viewing and it was Sunday, Kelly provided pre-approval letter minutes right after my request. She is awesome! She guided me thru the closing process . The whole process was seamless.

Kelly was extremely friendly, understanding and helpful throughout the entire process. She made me feel like I mattered and extremely comfortable while going thru the application and waiting process.

Kelly was clear and communicative. I felt supported and as though our vision/goals for me were aligned. I would recommend her without hesitation.

Great means to me, there's no words left to exceed great, perfect, wonderful thay are on the same level. Thanks, GOD bless you.keep up the good work, please give me a call please I have a question.

Thge ease of doing business with Total Mortgage. I was able to easily upload required documents and when there were questiions each person I spoke with was willing and eager to help. The whole process was smooth and I was kept upd to date on where my loan stood.

Kelly was very helpful answering all my questions, explaining things I didnt understand (first time buyer), and keeping me updated through the process. She was easy to reach and always quick to respond. Kelly really made the process more comfortable and understandable. Kelly is also just a very kind, warming person and I greatly appreciated her help throughout the process.

Working with Glenn Hauer has been an exceptional experience from start to finish. Throughout the entire process, Glenn was consistently responsive, attentive, and highly dedicated. He made sure every question was answered and every concern was addressed, no matter how big or small. His commitment to ensuring that all of my options were thoroughly explored helped me make informed and confident decisions along the way. Glenn understood how important it was for my family and me to find a home of our own. More than just offering professional guidance, he showed genuine compassion and empathy throughout the journey. He truly cared about our needs, and that made all the difference. I’m incredibly grateful that I trusted the process and chose to work with Glenn. His support and expertise helped turn a potentially stressful experience into a smooth and positive one. Because of the outstanding service he provided, I’ve already recommended Glenn to others and will continue to do so without hesitation. Thank you, Glenn, for your dedication and heart—you helped us find more than just a house; you helped us find a home.

Glenn and his team were great throughout the process. Helping navigate through the process of buying my home. Thank you to all of his team.