Total Mortgage Our Story

we like long walks, low rates and happy homebuyers

Get to know total mortgage

our story

In 1997, loan officer John Walsh started a mortgage company. It came as the result of years in the industry; he had the experience, the know-how, and a briefcase full of big ideas – so it was a natural choice to get started.

Over the next decade, his company grew from a tiny three-person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to stay intact. We owe that to a single choice John had made years earlier...

Other lenders were making a fortune by putting borrowers in homes they would never be able to pay for, signing off on the very deals that led to the recession. We only offered the loans that we knew our borrowers could afford.

No matter how large we grow, we’ll never forget how that decision saved both us and our borrowers. And in our post-recession success, we’ve become the kind of lender that can really do it all. We’re proud to provide homebuyers with the service and integrity of a hometown bank while also offering all the same benefits as the big guys. That’s our mission – to provide local lending expertise at the national level.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we’ll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we’ve also gotten the thumbs up from our customers. We’re a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we’re working hard on your loan or kicking back after hours in the company game room, we’re always on the same team.

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What our clients say

Katherine

google

I can't thank Nelson enough for his exceptional support during the process of buying our new home. He was incredibly accommodating and always willing to go the extra mile to answer our questions, regardless of the day or time. Nelson made himself available whenever we needed assistance. I’m truly glad I chose Total Mortgage as our lender, and I will always be grateful to Nelson and his team for their outstanding service.

What our clients say

Theophilus T.

zillow

George's ability to address our questions with clarity and confidence instilled a sense of trust throughout the entire process. His attention to detail and proactive approach ensured that everything was handled efficiently, allowing us to focus on our goals rather than being overwhelmed by the various steps involved.

What our clients say

Robert M.

thelenderlist

Went way above and beyond to help Such a great experience

What our clients say

Kathy M.

google

Our borrowing situation was not standard. Mark answered all our questions, gave us advice, and helped us navigate the whole process: application, getting approval and closing. He followed up after closing to make sure we had all the paperwork in order.

What our clients say

Paula H.

google

John Micheletti is the best mortgage broker I have ever dealt with. His knowledge is enormous and his personality is so friendly. Anyone who is looking to buy a home , check out John. He is the best.

What our clients say

Candida M.

thelenderlist

I loved the experience; everything was perfect from start to finish. The people were kind, responsible, and incredibly helpful. I highly recommend them!

What our clients say

Ana e.

zillow

Total Mortgage was the best choice, Nelson and his team were the best, they help and explain every detail of the application and process. We always receive fats response and they make us feel the process was easy. We highly recommend Total Mortgage.

What our clients say

David I.

google

We worked with Mark Lloyd in the process of the home-buying experience. He made it so incredibly easy and seemed to just breeze through anything we may have for speed bumps along the process, and got us a GREAT rate. Thanks Mark, David and Julie Ireland

What our clients say

Kailey M.

google

Matt was such a pleasure to work with and made this entire process so easy and seamless. We cant thank him enough!

What our clients say

Aaron C.

google

Highly recommend, very knowledgeable and personable. She worked quickly to resolve any issues and made the process from preapproval to closing day easy to navigate. 10/10